Aged Care Services
In addition to the Aged Care product range, HARTMANN offers targeted Services for the aged care sector. HARTMANN provides sales and service support through access to sales representatives, education and training, technical support, customer service support and where necessary support from a larger group of finance, marketing and logistics personnel at HARTMANN head office.
Sampling Program
Product samples are available from HARTMANN to help you make an informed choice about the best product to suit your residents’ needs. HARTMANN has the sampling online ordering system available.
Click here to order HARTMANN samples
Reporting
HARTMANN can provide you with reports such as DIFOT (Delivery In Full On Time), emergency orders, complaints, quality issues and cost reports. These are useful in managing performance and management meetings and reviews.
HILMAS additionally allows you to monitor cost at a facility level and act as an internal benchmark at a group level.
Support Materials
HARTMANN can supply you with supporting materials, such as fitting DVDs and charts, HARTMANN resource materials, pad allocation holders for incontinent residents and user guides.
On-site Support
HARTMANN works closely with your facility to ensure that all staff are provided with training and education and are familiar with all HARTMANN products, in respect to usage and application. HARTMANN’s business consultants will make regular visits to all your facilities to service and educate your staff.
Customer Care Support
The friendly HARTMANN Customer Care team is dedicated to supporting you with a focus on offering product information, pricing and assisting with ordering and logistical matters.
For more information on HARTMANN Aged Care Solutions please contact us.
